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COVID SAFE

 

OUR COMMITMENT TO GUESTS AND STAFF

The recent outbreak of COVID-19 has had a monumental impact on all of us and has changed the way we live and evidently travel. As restrictions ease and people start to travel and holiday again, we understand that safety and cleanliness will be high on guest experience list. As part of our ongoing commitment to the well-being of our staff and guests we have implemented new practices to ensure guest rooms and common areas at the motel are in line with new covid-safe models of hygiene and cleaning through out the tourism industry.

With COVID-19 being a fast changing situation, the Lookout Cave Underground Motel will continue to revisit our covid-safe plans, cleaning procedures and policies to ensure best practices and necessary measures are being achieved.

 

WHO CAN TRAVEL AND STAY AT THE LOOKOUT CAVE MOTEL?

CORRECT AS OF MONDAY 29th JUNE 2020
 

The SA government has eased some border restrictions. This affects people entering South Australia from Northern Territory, Queensland, Tasmania and Western Australia.

  • Travellers entering directly from NT, QLD, TAS and WA are no longer required to quarantine for 14 days.

  • Anyone currently in quarantine, who arrived directly from NT, QLD, TAS and WA, can end their quarantine, regardless of how long they have been in SA.

This only applies to travellers arriving directly from these states and territory. Travellers arriving from all other states and territories are still required to quarantine for 14 days. For example, if you are “from” WA, Tasmania or NT but arrive from Victoria or NSW, you are still required to quarantine for 14 days.

Quarantine requirements for all other states and territories will be eased on 20 July. Based on current status, if you are in quarantine on 20 July, you will have already been issued a Direction by SAPOL for 14 days.

The circumstances in other states and territories is being monitored, including whether there is the potential for easing of quarantine requirements for some states sooner.

Read more about Travel restrictions


PHOTO ID OR DRIVERS LICENSE MUST BE PROVIDED UPON ARRIVAL ALONG WITH COMPLETE GUEST REGISTRATION.

The current advice from the Department of Health is that everyone must keep at least 1.5 metres apart from others (outside of their family unit) where possible. In addition, in a given space, there must be 4 square metres of space per person where possible. We have implemented social distancing for guest check in, common & staff work areas.

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SOCIAL DISTANCING

SPECIFIC STEPS WE ARE TAKING

Personal Hygiene

HAND HYGIENE

Proper and frequent hand washing is vital to help combat the spread of viruses. Our team are reminded that cleanliness starts with this simple act. It’s important for their health and that of our guests. Hand sanitizer will be available at the Front Desk and through out the motel for guest .

A rigorous cleaning, disinfecting and sanitizing procedure has been developed to clean rooms after guests depart and before the next guest arrives, with particular attention paid to high-touch items. Rooms are left 24 hours between guests where possible.

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GUEST ROOMS

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PUBLIC SPACES

We have increased the frequency of cleaning, disinfecting and sanitizing our public spaces, with a focus on the counter at the front desk and high touch points such as door handles, room keys, motel entrance, lobby, and guest laundry.

In the spaces where our team work we are increasing the frequency of cleaning and focusing on high-touch areas like phones, computers, storage rooms and all staff work areas.

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STAFF SPACES

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STAY INFORMED - KEEP UP TO DATE

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Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

 RECEPTION HOURS

OPEN DAILY: 8:00AM - 8:00PM

CLOSED DAILY: 10:00AM - 2:00PM

CLOSED FOR BOOKINGS: 24TH - 26TH DEC, NEW YEARS EVE, NEW YEARS DAY.

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